Customer Service Representative Job Openings in Kingston, ON - City of Kingston Recruitment 2018

CanadaJobsDB.Com - Today’s job recruitment is very competitive, that is why you need to work wisely and it is not a hard thing to do. CanadaJobsDB.Com will give you opportunity to do it so you would be able to make the right decision in better strategy to get quick and better result. That way you will get better prospect and safer live in the future. City of Kingston is one of the companies that you can trust to give you and your family suitable and better live in the future. Joining this company will make you able to reach your goal easier and make your dream come true.

To make the company vision and mission comes true; City of Kingston is open for new position as Customer Service Representative in Kingston, ON start from March 2018. Everyone who’s interested in filling this vacant, please participate in this Customer Service Representative March 2018 recruitment in Kingston, ON. It is advised for all participants to prepare all necessary requirements for this job recruitment procedure, as the process will need you to give suitable specification that the company wants for this position. If you feel that you are the one that can fill the specification, you can try to read further information on Customer Service Representative March 2018 in Kingston, ON below.

**Please note the hours for this regular part-time position will be up to 27 hours per week**
Represent the City as a front-line employee for a wide range of municipal services;
Answer telephone calls and respond to customer concerns/ inquiries in a professional and courteous manner;
Deliver services over the telephone as well as in a written format, such as e-mail, in a call center environment;
Handle general inquires on municipal services and programs;
Resolve, refer or transfer, calls to appropriate City department, employee or other organizations;
Other duties as assigned
Qualifications, Competencies Grade 12 diploma or equivalent education plus a one year post-secondary certificate in public relations, business/office administration or related discipline is required;
Three (3) years of experience working in a customer driven, service delivery position;
Demonstrated work experience in conflict resolution, creative problem solving, resourcefulness, negotiating for success and influencing others;
Experience working in a Contact Centre environment is an asset;
Knowledge of French is also considered an asset;
Must demonstrate the corporate competencies: Customer Focus, Results Oriented, Integrity and Teamwork.
Skills, Abilities, Work Demands Must be team-oriented, flexible and able to communicate effectively;
Superior interpersonal skills both verbal and written;
Excellent keyboarding skills with data entry experience utilizing a variety of billing systems and software programs;
Committed to continuous self-improvement;
Knowledge of the City of Kingston's municipal services and programs;
Must obtain and maintain a satisfactory CPIC (Criminal Record Check), at candidates own expense.
Closing Statement Please apply to Career Opportunities at: www.cityofkingston.ca/Careers
Your resume must clearly demonstrate how you meet the requirements of the position. Please upload to your profile, any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position you are applying to. We thank all of those who apply; however, only those selected for further consideration will be contacted. The City of Kingston is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Applicants need to make their needs known in advance. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

As one of the leading company in Canada, City of Kingston opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. City of Kingston also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

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If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Customer Service Representative in Kingston, ON, Kingston, ON who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Kingston, ON region from any other company. You can also try to find other job recruitment information for Customer Service Representative di Kingston, ON below.

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