Scheduler / Planner Job Openings in Ottawa, ON - Standards Council of Canada Recruitment 2018

CanadaJobsDB.Com - Today’s job recruitment is very competitive, that is why you need to work wisely and it is not a hard thing to do. CanadaJobsDB.Com will give you opportunity to do it so you would be able to make the right decision in better strategy to get quick and better result. That way you will get better prospect and safer live in the future. Standards Council of Canada is one of the companies that you can trust to give you and your family suitable and better live in the future. Joining this company will make you able to reach your goal easier and make your dream come true.

To make the company vision and mission comes true; Standards Council of Canada is open for new position as Scheduler / Planner in Ottawa, ON start from March 2018. Everyone who’s interested in filling this vacant, please participate in this Scheduler / Planner March 2018 recruitment in Ottawa, ON. It is advised for all participants to prepare all necessary requirements for this job recruitment procedure, as the process will need you to give suitable specification that the company wants for this position. If you feel that you are the one that can fill the specification, you can try to read further information on Scheduler / Planner March 2018 in Ottawa, ON below.

Standards Council of Canada (SCC)

The Standards Council of Canada (SCC) is a federal Crown corporation with the mandate to promote efficient and effective standardization in Canada. Located in Ottawa, SCC has a Governing Council comprised of up to 13 members and a staff of approximately 100. The organization reports to Parliament through Innovation, Science and Economic Development Canada and oversees Canada's standardization network.

Job Summary and Key Activities

The Scheduler/Planner works across accreditation programs, scheduling qualified personnel (AS Branch staff and contracted personnel) for the delivery of accreditation services and activities in line with stated requirements.

The Scheduler/Planner coordinates customer requirements, technical requirements, and personnel availability and qualifications to ensure accreditation services are provided in accordance with the schedule, supporting customer satisfaction and branch revenue projections.

The Scheduler/Planner works with the Customer Service and Technical Service staff and management to review planned assessment status, prioritize assessments, and deal with other potential schedule interruptions or rescheduling, highlighting resource gaps/surpluses and making recommendations for corrective actions.

The Scheduler/Planner analyzes new demand and ensures new assessments are added to the master calendar and schedule with realistic dates, smoothing or leveling the allocation of resources to ensure current and future work can be executed when needed. When capacity and / or resources are scarce, the Scheduler/Planner allocates and prioritizes resources to minimize impact to customers and the Branch.

KEY ACTIVITIES

  • Building and maintaining effective relationships with contracted personnel
  • Confirming SCC's ability to do the work
  • Establishing long term and annual assessment calendars
  • On-boarding new personnel
  • Administering personnel qualifications
  • Scheduling assessment activities
  • Assigning assessment activities
  • Monitoring personnel
  • Reporting on planning and scheduling performance
  • Strengthening the business
  • Maintaining and enhancing personal competencies
  • Supporting ongoing improvements in AS business practices

Essential Qualifications

Education

  • Graduation with a degree from a recognized university in the area of business administration, science, or other related discipline

Experience

  • A minimum of 3 years’ experience providing information and guidance to customers in a professional environment
  • A minimum of 3 years’ experience providing customer service, account support and general administrative support, preferably in a technical environment

Knowledge

  • Standards Council of Canada’s Act, mandate, structure, plans and priorities
  • Resource planning and scheduling methods
  • Resource allocation and optimization
  • Project management practices
  • Budgeting and costing practices
  • SCC accreditation programs, services, and practices for conducting assessments

Skills

  • Advanced relationship-building and interpersonal skills
  • Advanced communication (verbal and written) and active listening skills
  • Advanced time management, prioritization, planning, and scheduling skills
  • Strong critical thinking and negotiation skills
  • Strong computer skills, including Microsoft Office applications, web-based forums and social media

Abilities

  • Ability to develop positive working relationships with a variety of internal and external stakeholders;
  • Ability to demonstrate good judgment, attention to detail, and accuracy, with minimal supervision;
  • Ability to work under tight deadlines;
  • Ability to set and adapt to changing priorities;
  • Ability to work in teams

Behavioural Competencies

Competency / Proficiency Definition

Collaboration / Proactively assists and involves others

Creativity and Risk Taking / Continually seeks to enhance performance and innovate

Service Excellence / Provides added value

Adaptability / Adapts to the situation

Attention to Detail / Recognizes less obvious information

Decision Making / Makes decision by interpreting guidelines and policies

Planning and Organizing / Plans and organizes own activities

Problem Solving / Solves basic problems

Personal suitability

  • Tact, discretion and diplomacy
  • Initiative, resourcefulness and judgment
  • Team Player

Important Notes:

  • Your cover letter must clearly demonstrate how you meet the education and experience criteria listed under the Essential Qualifications.
  • Your application must be completed online by filling out the fields below and submitting.
  • Your application must be submitted before the closing date.
  • The SCC is an equal opportunity employer offering competitive compensation and a challenging and dynamic work environment.
  • We thank all candidates for their interest. Only those applicants whose qualifications are most relevant will be considered and contacted.

Job Type: Permanent

Salary: $51,900.00 to $64,800.00 /year

Required experience:

  • customer service and account support: 3 years

Required education:

  • Bachelor's

Required language:

  • English and French

As one of the leading company in Canada, Standards Council of Canada opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Standards Council of Canada also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

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If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Scheduler / Planner in Ottawa, ON, Ottawa, ON who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Ottawa, ON region from any other company. You can also try to find other job recruitment information for Scheduler / Planner di Ottawa, ON below.

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