Customer Service Representative Job Openings in - Loyalist Township Recruitment 2018

CanadaJobsDB.Com - Today’s job recruitment is very competitive, that is why you need to work wisely and it is not a hard thing to do. CanadaJobsDB.Com will give you opportunity to do it so you would be able to make the right decision in better strategy to get quick and better result. That way you will get better prospect and safer live in the future. Loyalist Township is one of the companies that you can trust to give you and your family suitable and better live in the future. Joining this company will make you able to reach your goal easier and make your dream come true.

To make the company vision and mission comes true; Loyalist Township is open for new position as Customer Service Representative in start from April 2018. Everyone who’s interested in filling this vacant, please participate in this Customer Service Representative April 2018 recruitment in . It is advised for all participants to prepare all necessary requirements for this job recruitment procedure, as the process will need you to give suitable specification that the company wants for this position. If you feel that you are the one that can fill the specification, you can try to read further information on Customer Service Representative April 2018 in below.

Job Summary

Reporting to the Marketing and Customer Service Coordinator, the Customer Service Representative will be responsible for providing customer service, reception and cashiering service for the Leisure & Activity Centre and the W.J. Henderson Recreation Centre. Functions will include responding to and/or directing all telephone and counter enquires, receiving/processing program registrations, facility bookings, admission fees and product sales.

Responsibilities and Duties

  • Work to ensure a positive and welcoming image and environment for the public and staff attending the Centres. Greet customers and maintain excellent customer service, at all times.
  • Respond to enquiries (walk-in, telephone, email) from staff and patrons, and provide accurate information in a professional and courteous manner. Refer enquiries to other staff and departments, as required.
  • Be familiar with Recreation program offerings and services and provide access to marketing materials, including the Recreation Services Guide.
  • Assist in program follow-up calls, including wait lists, cancellations, transfers, etc.
  • Assist with program set up.
  • Receive and process payment for program registrations, memberships, daily programs, facility bookings and products, using the CLASS Registration, Facilities and Point of Sale modules.
  • Add and update client account information, as needed.
  • Follow all cash handling procedures in accordance with Loyalist Township Policies and Procedures.
  • Perform processing/reporting of all payments and cash balancing.
  • Accurately complete all appropriate forms.
  • Assist with special events/activities and administrative duties as assigned by the Marketing and Customer Service Coordinator.
  • Maintain a safe and clean environment.

Qualifications and Skills

  • Minimum grade 12 high school diploma
  • Team player with excellent customer service and communication skills
  • Demonstrated ability to resolve issues in a professional and courteous manner
  • Previous customer service and cashier experience
  • Good keyboarding skills
  • Proficiency in computer software applications, administration of computerized recreation registration applications (CLASS) an asset
  • General office business skills
  • Proficient at making cash, debit and credit card transactions
  • Possess a keen eye for detail and accuracy
  • Strong organizational and time management skills, with the ability to function in a multi-task environment
  • Able to work with minimal supervision
  • Able to maintain confidentiality of information
  • Ability to work varying hours, including evenings and weekends
  • Standard First Aid and CPR C
  • Satisfactory Criminal Record and Vulnerable Persons check

Job Type: Casual

Salary: $17.93 /hour

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year

As one of the leading company in Canada, Loyalist Township opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Loyalist Township also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

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If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Customer Service Representative in , who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in region from any other company. You can also try to find other job recruitment information for Customer Service Representative di below.

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